HR & Training Jobs In Nottinghamshire

We require the candidate to live within the postcode patch who has experience writing policies, providing face to face advice to clients and feels comfortable conducting Employment Law training events with groups of clients.

Main purpose of job:
To liaise with clients and create the personnel documentation and deliver client group training.

Main tasks of job:

• Meet with clients and create the personnel documentation or to critique the clients own documentation to meet their needs, in accordance with our cliens policies and procedures.

• Liaise with office based employment consultancy staff, diary bookers, and your area manager as appropriate in order to provide a professional consultancy service specific to the client requirements.

• Liaise with clients and deal with queries as appropriate.

• Manage your workload and the creation of client documentation in accordance with the clients policies and procedures.

• Deliver client group training in accordance with the service level agreements.

• Ensure deadlines and any targets are met.

• Attend team meetings, as required.

• To record work utilising the systems in place.

The above is not an exhaustive list of duties as the role may change to meet the overall objectives of the department.

Required qualities

• Thorough knowledge of personnel practices and employment law.

• Professional approach.

• Organisational and time management skills.

• Attention to detail.

• Excellent computer and WP skills.

• Current Driving Licence.

Desired qualities but not essential


• Confident manner facing clients and on the phone.

• Ability to work under pressure.

• Previous group training delivery.

This vacancy is being advertised by NCR (New Century Recruitment Ltd). The services advertised by NCR are those of an Employment Agency.

Job Dimensions – Facts and Figures

Financial
Managing all HR Interventions in line with agreed budgets.
Full understanding of retail KPIs and alignment to HR KPIs.

People
Business Partner for 6-8 Regional Managers and / or 2-3 Franchise Territory Managers and approx 150 - 180 Store Managers.

Key Accountabilities
Work in partnership with Regional Managers to implement the HR priorities for Retail, through the creation of Regional HR Business plans and providing guidance, support and coaching on people activities. Ensure Regional people KPI performance is reviewed on a periodic basis and robust plans are produced to address issues.

Work closely with the FTMs to understand their development needs. Provide appropriate 1-1 coaching and support to assist them in delivering an effective business partner service to their franchisees.

Develop and maintain a sound understanding of retail and franchise use facilitation and coaching techniques to support the Regional Managers and Franchise Territory Managers to identify business opportunities and resolve business issues.

Work with Regional Managers to implement and embed the Retail KPIs and supporting PDR processes. Conduct talent reviews twice a year to identify recruitment and development needs across the Regions and translate this into detailed succession and mobility plans to ensure we retain our best people.

Organise, deliver and evaluate effective Training and Development interventions in line with the overall priorities identified in the Retail Training & Development plan. Work closely with the Regional Managers to accurately identify Regional Training & Development needs ensuring that all identified needs are incorporated into the retail training plan. Provide appropriate 1-1 coaching where needs are identified.

Work with the Resourcing Business Partner to ensure all Store Manager and Assistant Store Manager vacancies are filled with high quality candidates that will engage our customers within agreed timescales by providing resourcing advice and support to the Regional Managers / Store.

Skills / Duties:
Act as a role model for customer service across the business, providing coaching and support to store colleagues as appropriate and through your Business Partner relationships.

To coach Regional Managers and store management teams on the effective use of company people processes and behaviours.

Carry out specific retail HR projects as required such as retail incentives, engagement survey, Training & Development.

Qualifications:
Knowledge
• CIPD Qualification preferred, candidates qualified by experience will also be considered.
• Commercial awareness and business acumen
• Coaching, influencing and facilitation skills
• Excellent understanding of core HR polices and procedures.
• Sound knowledge of Employment Law
• PC literate
• Proactive and ‘Can Do’ attitude
• Ability to communicate effectively both verbally and in writing.
• Experience of training delivery and good presentation skills.
• Self-motivated, well organised, with the ability to travel across 6 - 8 regions covering over 150 stores.
• Track record in sound ER decision making and in sourcing and selection of quality candidates, preferably in a retail environment.
• Prior retail experience preferred
• Understanding and awareness of the companies’ health and safety regulations in a store environment.
• Driving Licence is essential

This vacancy is being advertised by NCR (New Century Recruitment Ltd). The services advertised by NCR are those of an Employment Agency.